Fendalton Mall Pharmacy

Welcome to the Fendalton Mall Pharmacy.

Our pharmacy has been serving the community for over 40 years. Meet our friendly staff who can help you with a wide range of service from prescription dispensing to cosmetic and gifts.

Our experienced pharmacists can provide:

  • Prescription Dispensing
  • Pharmacist Consultation
  • Medication Dosage Packing
  • Medicines
  • Health Advice

Our friendly shop staff can help you with:

  • Health Supplements
  • Cosmetic
  • Skincare
  • Passport photographs
  • Photo Processing
  • Toiletries and Gifts

Visit us at www.fendaltonpharmacy.co.nz to find out more.

Phone no: 
(03) 351 5336
Fax no: 
(03) 351 5346
Street address: 
19 - 23 Memorial Avenue
Working days:MonTueWedThuFriSatSun
Working hours:8:30am 6:00pm8:30am 6:00pm8:30am 6:00pm8:30am 6:00pm8:30am 6:00pm9:00am 5:00pmclosed
Services offered: 

Blister Packaging (Medico-packs)

If you are take three or more different medications and/ or at different times of the day, then a Douglas Medico Pak can make it easy. Your medications are organised into time slots (according to your preference) by your pharmacist.

Key benefits:

  • Simple to use for people of all ages
  • Check when your medications is due
  • Clear instructions avoids confusion
  • No bulky bottles to cart around or store
  • Convenient tear-off strips makes it discreet and portable
  • Individualised for your convenience (weekly or monthly)

Ideal for:

  • People on multiple medications
  • People on holiday or with busy lifestyles
  • Nurses and caregivers who need a system they can trust
  • Difficult or reducing regimens
  • Children and adolescents
  • Those with multiple caregivers
  • People with long-term chronic conditions

This pharmacy provides the Medication Organiser Aids (Medico Blister Packs) service. Please speak to one of our Pharmacy staff regarding this service.


Conjunctivitis and Eye Care service

Conjunctivitis is an inflammation of the conjunctiva (the thin lining that protects the white part of the eyes and inside of the eyelids), causing symptoms of redness of the eyes, gritty eyes and itchiness and/ or sticky fluid discharges.

Common causes:

  • Bacterial or viral infections of the eyes
  • Allergies, such as pollen (hay-fever) dust mites animal fur and eye make-up
  • Irritant or chemical substance(s) getting into the eyes, such as chlorine in swimming pools

Symptoms of Conjunctivitis may include:

  • The white parts of the eyes look red, swollen or inflamed.
  • Bacterial conjunctivitis usually causes a yellow sticky fluid or “discharge.” This can cause the eyelids to stick together, form crusts while you sleep and blur your vision (which clears with blinking). 
  • Allergy or viral infections usually cause more watery and/ or itchy eyes.
  • Your eyes may feel gritty, sore and irritated, but usually not painful.

Your pharmacist can provide chloramphenicol (an antibiotic) eye drop or ointment, which helps you recover from bacterial infections more quickly. This involves a private consultation with the pharmacist to determine the best treatment options for you.

This pharmacy provides Conjunctivitis and Eye Care service. Please speak to one of our Pharmacy staff regarding this service.

ECP (Emergency Contraceptive Pill)

The Emergency Contraceptive Pill (ECP) can reduce your chance of becoming pregnant in situations such as, unprotected sexual intercourse or regular method of contraception fails (burst condom or forgetting to take your oral contraceptive pill). The Emergency Contraceptive Pill (ECP) can be taken up 72 hours (3 days) after unprotected sexual intercourse, but we recommend seeing your healthcare provider as soon as you can.

This pharmacy provides the Emergency Contraceptive Pill (ECP) service. An accredited pharmacist will provide a private consultation with you and provide the Emergency Contraceptive Pill or advice. Please bring your regular medication that you are taking along to the consultation. Please speak to one of our Pharmacy staff regarding this service.   

INR (Blood Warfarin Monitoring)

If you are taking warfarin you need to have a blood test to make sure you are taking the correct dose. If your dose is too high, you may have bleeding problems. If it is too low, it may not have the desired effect. The blood test checks how long it takes for your blood to clot and is called an INR test.

The INR blood test is usually done by a laboratory, however now there is a new test available that means it can be measured using a small sample of blood from a finger prick. Accredited pharmacies are now able to do the new finger-prick INR test.

How do I get the INR test done at this pharmacy?

Your GP refers you to the service.

1. When your test is due, you go to the pharmacy instead of the laboratory for the bloodtest.

2. The blood test uses a finger-prick sample.

3. The test results are available immediately, and the pharmacist can tell you straight away the correct dose of warfarin to take. A small calendar is printed off for you to take away showing you what dose of warfarin to take each day.

4. The GP is informed immediately of the INR result, and is able to make any changes to the recommended dose, if needed.

5. Your GP still has the overall responsibility for your care.

What are the benefits?

- The test is less complicated. Compared to a test at a laboratory, the test uses a finger prick sample of blood.

- The new test is convenient and could provide better control. You receive immediate advice about the next dose and date of the next test. It has been shown that this method of testing is helpful in making sure that test results are within the required range.

- The service helps you to keep a close eye on your own treatment. If you provide an e-mail address you can be sent automatic e-mail reminders when the next test is due, and can see your own results via the internet.

Do I need to stay on the service?

You can choose to leave the service at any time, and return to care under your GP.

Next steps

If you are interested in this service talk to your GP or practice nurse. Your pharmacist can also give you a form to take to your GP.


MUR (Medicine Usage Review)

This is a service that allows you to sit down with your local pharmacist and talk about your medicines. This service is free to New Zealand residents.

The service provides you an opportunity to review and discuss your medications with a pharmacist:

  • The reasons you are taking them.
  • When the best time is to take them.
  • Any problems you are having with your medicines.
  • Best ways to remember to take medicines.
  • Any other concerns or questions you may have.

Your pharmacist will also talk to you about how to make sure you continue to take your medicines correctly. They will then work with you to find ways to make managing your medicines easier.

You might benefit from the service if you:

  • Are taking medicines for heart disease, diabetes, asthma, COPD or other chronic conditions.
  • Take a lot of different medicines, including ones from the supermarket or herbal shop.
  • Sometimes forget to take your medicines. Or,
  • Aren't sure why you take some of your medicines.

Bring all your medicines to your appointments, including herbal/vitamin products, Rongoa and medicines you have at home.

What does the service involve?

Initial meeting

This is with your pharmacist where you talk about your medicines (about 30-45 minutes).

You will also discuss any changes you may need to make to ensure you are getting the best from your medicines. These changes will be written into an action plan for you.

You can have a support person or carer, or family/whānau with you when you talk to the pharmacist.

Follow-up meetings

The pharmacist will check with you during the course of your normal visits to the pharmacy to see how you are going and if the changes have helped with managing your medicines.

How do I organise a Medication Management Service for myself or a member of my family/whānau?

Talk to your pharmacist or doctor and they will arrange a Medication Management Service for you.

What are the benefits to you from this service?

  • You will learn more about your medicines and why you take them.
  • You will learn more about how your medicines work.
  • You can check you are taking your medicines correctly.
  • You can get some help with how to use medical devices e.g. inhalers, spacers, eye drops, blister packs, testing kits/ meters.
  • You can get some help with remembering how and when to take your medicine.
  • You have the opportunity to ask any questions you may have about your medicines.
  • It will reassure you and your family/whānau that you are taking your medicines correctly.
  • It will ensure you are getting the best from your medicines.


Your information is confidential and will be stored securely by your pharmacist but may be shared with your doctor and other healthcare providers concerned with your healthcare.

Your pharmacist will send a report to your doctor (and the person who referred you into the service) letting them know the outcome of the meeting they have had with you. They may also need to contact your doctor if they identify a problem with your medicines.

Urinary Tract Infection (UTI) medicine (Trimethoprim)

A bladder infection (otherwise known as cystitis) is the most common form of Urinary Tract Infections (UTI) occurring in women.

Signs and Symptoms:

  • Burning or stinging pain when passing urine.
  • Pain in the lower stomach or lower back.
  • Need to pass urine more often (increase frequency).
  • Passing only small amounts of urine at a time.
  • Blood in the urine.
  • Discoloured, smelly or cloudy urine.
  • In severe cases: fever feeling unwell, chills, vomiting.

This pharmacy provides the Urinary Tract Infections (UTI) service. An accredited pharmacist can provide a short course antibiotic (trimethoprim) treatment for treating uncomplicated Urinary Tract Infections (UTI). This involves a private consultation with the pharmacist, so your treatment options can be discussed. Please speak to one of our Pharmacy staff regarding this service.

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